How to Cancel Planet Fitness Membership: A Comprehensive Guide

Greetings Challenger! We hope you’re doing well. In this guide, we’ll show you how to cancel your Planet Fitness membership. It can be quite confusing, so we’ve curated all the necessary steps and information you need to know. Read on to learn more!


Planet Fitness is a popular gym chain that offers accessible and low-cost gym memberships to its customers. They have over 2,000 locations across the United States and Canada, and many people have found the gym to be a great option for their fitness goals. However, circumstances may require you to cancel your membership, and it’s important to know how to do so effectively.

Cancelling your Planet Fitness membership can be a little tricky, but knowing what steps to take will make the process a lot smoother. In this guide, we’ll help you understand everything about cancelling your Planet Fitness membership, including the different types of memberships, the cancellation process, and common mistakes to avoid.

Follow the steps in this guide to cancel your membership, and you’ll be on your way to a successful cancellation in no time.

Type of Memberships

Type of Membership Description
Classic The basic membership plan that offers unlimited access to your home club and fitness training.
Black Card The premium membership plan that gives members access to all the Planet Fitness clubs, unlimited guest passes, and free tanning services.

Step-by-Step Guide to Cancel Planet Fitness Membership

Before you get started, make sure you have your account details on hand, such as your membership ID number, billing information, and email address associated with your account.

Step 1: Check your Contract

The first step to cancelling your Planet Fitness membership is to check your contract to understand the cancellation terms and agreement, including the notice period, fees, or penalties for terminating your contract.

Review your membership documents thoroughly, and if you have any questions, don’t hesitate to call Planet Fitness customer support or visit the gym in person to get clarification.

Step 2: Gather the Required Information

Gather all the necessary information needed for your cancellation, including your name, membership ID number, billing information, and the email address associated with your account.

It’s essential to ensure that all the information you provide is accurate to avoid any hiccups during the cancellation process.

Step 3: Contact the Planet Fitness Customer Support Team

The next step to cancelling your Planet Fitness membership is to contact their customer support team. You can either call them, email them, or visit the gym in person to cancel your membership.

If you’re calling, they’ll ask you a few questions to verify your identity, so have your membership ID number and other details ready.

Step 4: Request for Cancellation

Once you’ve verified your identity and provided all the necessary information, request to cancel your membership. Inform the customer support representative the reason why you’re cancelling your membership.

During this process, make sure to clarify if there are any fees or penalties before proceeding with the cancellation.

Step 5: Provide the Reason for Cancelling Your Membership

It’s important to share the reason why you’re cancelling your membership as this feedback helps Planet Fitness improve their services for future customers.

It’s essential to provide honest feedback and suggestions based on your experience at the gym to help them understand how to maintain and improve their customer satisfaction rates.

Step 6: Confirm the Cancellation

After you’ve provided all the necessary information and requested the cancellation of your membership, the customer service representative will confirm the cancellation.

Make sure to ask for a confirmation number or an email confirmation of the cancellation so you can keep it as proof for future reference.

Step 7: Return Planet Fitness Membership Card and Other Equipment

If you have any Planet Fitness equipment or a membership card, you’re required to return these items to the gym soon after cancelling the membership.

Make arrangements with the gym regarding when they expect to receive the equipment, as some gyms may have different procedures for returning equipment.


1. What is the cancellation process for a Planet Fitness membership?

The cancellation process for Planet Fitness membership is quite easy. Simply contact their customer support team and follow the steps outlined in this guide.

2. Can I cancel my Planet Fitness membership online?

No. You have to cancel your Planet Fitness membership through their customer support team by calling them, emailing them, or visiting the gym in person.

3. Do I have to pay any fees for cancelling my Planet Fitness membership?

Depending on the agreement detailed in your membership contract, you might be required to pay certain fees or penalties for cancelling your membership.

4. Can I get a refund for the remaining days of my membership after cancellation?

No. Planet Fitness does not provide refunds for the remaining days of your membership after cancellation.

5. How long does it usually take for Planet Fitness to cancel my membership?

The cancellation process usually takes a few minutes, depending on the confirmation procedures and the customer support representative.

6. What happens if I don’t return the Planet Fitness equipment?

If you don’t return the Planet Fitness equipment, they reserve the right to charge you an additional fee.

7. Can I cancel my Black Card membership?

Yes. You can cancel your Black Card membership using the same process provided in this guide.


Now that you have a comprehensive understanding of how to cancel a Planet Fitness membership, you can proceed with confidence. Cancelling a gym membership can be quite stressful, but knowing the necessary steps and precautions to take can simplify the process.

We hope that this guide has been helpful and that you’re now better equipped to manage your membership in Planet Fitness. Don’t hesitate to contact their customer support team if you encounter any issues or have any additional questions.

Remember, if you’re unhappy with your experience at Planet Fitness, you can always switch to another gym or try other fitness options.

Closing Statement

Please note that this guide serves as a reference only, and the information provided here may change at any time. We’re not affiliated with Planet Fitness in any way, and any discrepancies should be resolved directly with them.

Additionally, the information provided in this guide does not replace legal or financial advice, and we disclaim all liability for any loss or damage, including but not limited to, any indirect or consequential loss, arising from or in connection with the use or reliance on any information provided herein.

Nonetheless, we hope this article was informative, and if you have any feedback or suggestions, please inform us, and we’ll be happy to address them. Thank you for reading!